“To err is human” and as GP’s, we all make mistakes. In this excerpt taken from our recent Grand Round 2022, we look at the mistakes that we make and look at some key strategies for managing those difficult situations and tips for how to prevent them. It is run in a “hypothetical “ manner where we look at a case and hear from a panel of experts as to what they would do and how they would respond.
On the panel are Dr George Cerchez, a GP experienced in the fields of quality, safety and accreditation, Ruanne Brell, a senior lawyer with Avant, and Dr Ameeta Patel, a Medical Educator with RVTS with an interest in doctors health and wellbeing.
In Part one, we hear about a case of a missed investigation result and what could or should have happened, as well as discussing the issue of open disclosure.
Resources that may be of interest to you:
1. Human Factors in Accidents : M F Allnutt
2. Adverse Event Reporting (Avant)
3. Blaming individual doctors for medical errors, doesn’t help anyone – University of Sydney
4. How to say sorry: (Avant )
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